Update to our Case Submission Platform

We have recently updated the technology platform used for case submission.

As part of this transition, all users will be prompted to create a new account before submitting new cases. This one-time setup ensures secure access and allows us to provide a more stable and streamlined experience moving forward.

What this means for you:

• You will need to create a new account the next time you submit a case.

• Existing services and clinical coverage remain unchanged.

• There is no interruption to case interpretation.

Click here for a step-by-step guide for setting up your account, submitting cases, and reviewing/retrieving reports.

Click here to set up your account and submit your cases.

If you have any questions or need assistance setting up your new account, please contact our support team at support@epicainternational.com or call 949-238-6323, Extension 1.

Thank you for your continued partnership.